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Home Product Information Warranties and Returns
Warranties and Returns PDF Print E-mail
Written by James Dickson   
Monday, 11 July 2011 10:17


Vest Warranties

 

Ballistic Panels:
For five (5) years from the date of purchase, ForceOne warrants the ballistic panels against defects in materials and workmanship. This warranty is null and void if the water resistant covering is torn or if the panel is subject to any in-service abuse or misuse. The intentional alteration of ballistic panels by anyone other than ForceOne or the placement of the ballistic panels in any cover other than that provided for the vest by ForceOne will also render this warranty null and void.

 

Carriers:
Carriers are fully warranted for twenty-four (24) months from the date of the manufacture against defects in materials or workmanship.

 

Replacement Policy:
ForceOne will supply a concealable or tactical vest replacement for an officer whose life was saved by one of our products. The procedures for product replacement are as follows:

  • Notify ForceOne of the "Save" at 800-462-7880
  • The survivor and his/her agency must provide required supporting documentation

 

Returns

All returns must be pre-approved by a customer service representative and must have a Return Authorization Number (RA#) assigned before the product(s) can be returned to ForceOne.

 

Vest Alterations:
All vest carriers have a 30-day fit warranty from the time the vest is issued. If the vest does not fit properly, it can be returned to be altered at no charge.

 

When alterations are needed, distributor must notify our Customer Service Coordinator(Ph. 800-462-7880) to request a Return Authorization Number (RA#). Distributor must note the RA# on the outside of the boxes that are being sent to ForceOne.

 

Product(s) Shipped in Error:
Product(s) shipped in error may be returned if an RA# is requested within 15 days of receipt of the order. Credit will be issues at the original price paid. A call tag can be issued to pick up the item(s) if needed.

Last Updated on Thursday, 20 February 2014 11:46
 

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